As each assignment is different,  a custom timescale is agreed between us; however 4 weeks is usual.

Once you have agreed to work with us exclusively and signed off the candidate and job profile we create from our briefing interviews with the Hiring Team and Line Manager.

If this is within the agreed start and end of the exclusive period, 50% of the final fee will be charged for the work we have carried out.

If you are approached by an agency who claims to have a candidate for the live vacancy, you should advise them you have an exclusive recruitment partner and they should contact us directly.

We would negotiate with the agency to ensure you receive the Fitability^® service you need at no extra cost to you and also with no time wasted dealing directly with anyone else. If however you do engage with the agency directly and agree to review their candidate, this is treated as a cancellation and as such 50% of the final fee will be charged for the work we have carried out.

We would hope you would refer them to us as your exclusive agency partner to ensure they receive the same bespoke assessment you have indicated your business needs, however there is nothing stopping you recruiting this way and no charge would be made.  

If, however you engage an applicant who has agreed an NDA with us or refers one of their contacts for the specific role then you will have cancelled our exclusivity agreement and we would charge 50% of our fee.

No fee is charged until our candidate accepts your offer in writing.

We guarantee to:

• Present a shortlist of candidates within the agreed timeframe signed off by you as having matched your requirements.
• Provide high quality candidates, who fit the required skills and experience you require, based on the information provided during our briefing interviews.
• Provide you with relevant information to help you make an informed decision including; leadership and personality profiling, Fitability interview session synopsis, personalised overview with experience and analysis.   
• Perform our role as a true partner and brand ambassador.

Firstly, no cost has been incurred by you at this point, as there is no fee to pay until we source and place a suitable candidate.  If you are not happy with the candidates we have shortlisted, you can either:

1. Provide us with detailed feedback on the shortlist and any changes to the candidate or role profile to allow us to continue searching for you and present a new shortlist of candidates.

2. Engage another agency partner - we will provide them with the briefing documents we’ve created from our meetings with your stakeholders to ensure there is no unnecessary delay in briefing a new agency partner.

You will find the best fit for your business based on working with a partner who will represent your brand professionally at all times. You will save yourself time and money by not having to analyse multiple CVs matched by availability rather than a true understanding of your employer brand and the role’s deliverables. You will not have your time wasted by interviewing candidates who have a minimal understanding of your role based on a Job Description and quick phone call. 

You would widen the net, however you’d also make the holes bigger and quality candidates will slip through.

We work with passive candidates who aren’t currently looking so you will receive the best fit overall, not the closest match of who happens to be looking at a job board.

You would also need to make a decision based on a CV rather than from all the additional information Fitability^® gives you.